Privacy policy
Last updated: 8/19/2026
Lowcountry Dog Walkers ("we," "us," "our") operates this merch store at merch.lowcountrydogwalkers.com. This policy explains what information we collect, how we use it, and who we share it with.
Information We Collect
When you place an order, we collect:
- Name, shipping address, billing address
- Email address and phone number
- Payment information (processed securely — see below)
- Order history and order details
We may also automatically collect:
- IP address, browser type, device information
- Pages viewed and browsing behavior on our store (via cookies and similar technologies)
How We Use Your Information
We use your information to:
- Process and fulfill your order
- Communicate with you about your order (confirmations, shipping updates, customer service)
- Improve our store and product offerings
- Send marketing communications, but only if you've opted in
Third Parties We Share Information With - Big Cartel — our e-commerce platform, which hosts the store and processes checkout
- Printful — our print-on-demand fulfillment partner, who receives your name and shipping address to produce and ship your order
- Payment processors (Stripe/PayPal) — handle your payment information directly; we do not store your full card details on our servers
We do not sell your personal information to third parties.
Cookies
Our store uses cookies to keep your cart working, remember preferences, and measure site traffic and ad performance. You can disable cookies in your browser settings, though some store features may not work properly without them.
Data Retention
We retain order and customer information as long as needed to fulfill orders, meet legal/tax obligations, and support customer service — typically for the lifetime of the business relationship plus any legally required retention period.
Your Rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us at hello@lowcountrydogwalkers.com
Data Security
We take reasonable measures to protect your information, and rely on Big Cartel, Printful, and our payment processors' own security practices for the portions of your data they handle directly.
Children's Privacy
Our store is not directed at children under 13, and we do not knowingly collect information from children under 13.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated "last updated" date.
Contact Us
Questions about this policy or your data? Reach out at hello@lowcountrydogwalkers.com.